# Rate Limits (/docs/rate-limits)



The API enforces per-user and per-organization rate limits to protect the platform.

## Default limits [#default-limits]

| Scope                  | Limit                |
| ---------------------- | -------------------- |
| Authenticated requests | 600 req / min / user |
| Copilot (AI) endpoints | 30 req / min / user  |

## When you hit the limit [#when-you-hit-the-limit]

You get a `429 Too Many Requests` with a `Retry-After` header (seconds). Back off and retry.

## Pagination [#pagination]

List endpoints return at most 100 items per page. Use `?limit=` and `?offset=` (or `?cursor=` on timeseries endpoints) to page:

```
GET /api/factories/[factory-slug]/machines?limit=50&offset=0
```

If you need higher limits for a legitimate integration, contact [support@xentr.ai](mailto:support@xentr.ai).