Log a quality defect
Sign off an order's good vs. rejected quantity and record defects.
By the end of this chapter
The order closed with good vs reject recorded, visible by product.
When an order finishes production it moves to awaiting QA. A quality reviewer confirms how much was actually good, records any rejects against a defect code, and signs the order off. This closes the loop and feeds your quality reporting — all without machine data.
Role needed: production QA.
Steps
- In the sidebar, open Quality. Completed orders waiting for sign-off appear in the Awaiting QA queue.
- Open the order you want to verify.
- Enter the verified quantities:
- Final — the total produced.
- Good — units that passed.
- Rejected — units that failed.
- For rejects, pick a defect code so the reason is captured (codes are managed under Settings → Defect Codes).
- Click Verify to sign the order off. It moves to completed / closed.
Good + rejected should add up to the final quantity. The quality rate (good ÷ final) flows straight into the Production Summary and Product Performance reports — no extra data entry.
Where it shows up
- Product Performance report — quality rate and reject trend per product.
- Order Interruptions report — pauses and cancellations by reason.
Both are available on the lite plan because they're built from order and quality data, not machine telemetry.
Next chapter
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